The OCD Plug Digital Gift Card

Order Fulfillment Process

Upon receiving an order, our team initiates the fulfillment process by generating a shipping label. It's important to note that the printing of the shipping label does not necessarily mean that the item has been shipped; it signals the beginning of the fulfillment journey.

USPS Drop-off

Within 24 hours of generating the shipping label, we ensure that the packages are dropped off at the nearest USPS facility. While we make every effort to expedite this process, please be aware that the initial tracking information may not be immediately reflected on the USPS website.

Tracking Delays

USPS may not immediately update their tracking system to reflect the receipt of the packages. In some instances, it may take up to 5 days for movement to be visible. This delay does not imply that your package is stationary; rather, it might skip the intake scan for various reasons.

Shipping Beyond Our Control

Once the package is in the hands of USPS, the shipping process is beyond our control. We kindly ask for your patience and understanding during this period. USPS may experience occasional delays or anomalies in their tracking system, but rest assured that your order is in transit.

Customer Support

If you have any concerns or questions about your shipment, feel free to reach out to our customer support team. We are here to assist you and provide updates to the best of our ability.

Thank you for choosing us. We appreciate your understanding and cooperation.